Share a comment

Contact the partner organisation that offered you the service directly by consulting the list of organisations or service providers at the following link: 

Compliment, complaint or suggestion

Join the Aline-Chrétien Health Hub Team

Thank you for your interest in joining the ACHH team! Please note that in order to better serve you, applications will not be accepted by email. 

You can :  

1. Consult job postings
2. Submit an internship application with the Institut du savoir Montfort
3. Become a volunteer
4. Become a patient-partner

Access to Information and Privacy Protection

For services offered by Montfort

Patient Portal

Various information about your appointment is available via the Patient Portal.

Access to your medical imaging online with PocketHealth

Patients at Montfort can now easily access their medical imaging with PocketHealth. With just a few clicks, you can use this secure online platform to view, store and seamlessly share your images anytime, on any device. Fees may apply.

How to access your records

1.    Go to pockethealth.com/montfort to request your images.
2.    Once your images are ready to view, you’ll receive an email from PocketHealth with a secure link. 
3.    Click on the link received by email to download and share your images. 
4.    Physicians receiving shared images can view or import these images, with no software or account set up needed.

Should you have questions, or need help with PocketHealth, call 1-855-381-8522 or email help@pocket.health.

Request for access to records

If you have a request for access to general records, a request for access to personal information, a request for correction to personal information or a request for access to personal health information (clinical records; release of personal health information; confirmation of birth, hospital stay or death), you can submit your request online or contact the Access to Information and Privacy Protection Office. 

This applies if the request is for you, a loved one or a patient (for a lawyer’s office, doctor’s office or other).  

For details about this process, the related fees and contact information are available on the page of the Access to Information and Privacy Protection Office.

Bio-Test Laboratory Results

Patients of the Bio-Test Laboratory are able to access their own results on-line, via a secured patient portal for patrons of the Aline-Chrétien Health Hub.

Services from another ACHH partner 

Contact the partner organisation that provided you with the service directly to obtain specific information on how to submit a general access request, a request for access to personal information, a request for correction of personal information, or a request for access to personal health information.

See the contact details for the various ACHH partners.

To modify, confirm, book or cancel an appointment 

To send a medical referral to a clinic or department or if you have to reschedule or cancel an appointment, please contact the clinic or department directly. For confidentiality reasons, only the specific clinics can cancel, change or modify an appointment.

You will find a complete list of clinics and services under the Programs and Services tab in the main menu. Then click on the clinic or service you wish to contact; contact details are provided on each clinic or service page.

To request an appointment for any of the medical imaging services (X-ray, ultrasound, mammogram, MRI and bone densitometry), please email rendezvousimagerie@montfort.on.ca. Be sure to include your medical referral as a PDF attachment (photos of referrals are not accepted) and specify that you would like an appointment at the Aline-Chrétien Health Centre.

How to refer a patient

Services at the Aline-Chrétien Health Hub are offered by eight different partners, each with different medical or self-referral processes. 

To find out how to refer a patient to a specific Hub service, hover your mouse over the "Programs and Services" menu option on our website and select the program of your choice. The contact or referral information for that particular program will be detailed on each specific page.

Parking and security

For any questions about parking regulations, please visit the Parking page.

For any situation that compromises safety and requires immediate attention, as well as for lost items, please call 613-288-5344, extension 3069.

Montfort Foundation

To make a donation, to be added to or removed from the distribution list or to reach the Montfort Foundation, consult the Foundation’s website.